Terms of Service
§ 1 Offer and contract
§ 2 Service content
This does not apply if something else has been expressly agreed.
§ 3 Changes in services
§ 4 Prices and payments
§ 5 Resignation and termination by the customer
The customer can withdraw from the contract prior to departure. If this option is exercised, the bus company is entitled to reasonable compensation, unless the resignation is based on a circumstance for which it is responsible. Their amount is determined by the agreed rental price less the value, expenses saved by the bus company and any proceeds generated by other uses of the vehicle.
The bus company can set compensation claims as follows:
With a resignation
if and to the extent that the customer does not prove that damage to the bus company did not occur at all or is significantly lower than the lump sum.
The right to compensation does not apply if the resignation is due to changes in the service of the bus company which are significant and unreasonable for the purchaser. Further rights of the customer remain unaffected.
§ 6 Resignation and termination by the bus company
The bus company may withdraw from the contract prior to departure if exceptional circumstances beyond its control render the service impossible. In this case, the purchaser can only demand compensation for the necessary expenses incurred directly in connection with the vehicle order.
§ 7 Liability
§ 8 Limitation of liability
§ 9 Luggage and other things
§ 10 Behavior of the customer and the passengers
§ 11 Jurisdiction and place of performance
The place of performance in relation to business people, legal persons under public law or special funds under public law is exclusively the registered office of the bus company.
3. The law of the Federal Republic of Germany is decisive for the execution of the contractual relationship
§ 12 Invalidity of individual provisions
Munich city tours oHG, Luisenstraße 1, 80333 Munich
In response to the coronavirus, Gray Line Münchener Stadtrundfahrten halted all operations until further notice.
Thanks for your understanding.